Talk to a person, not a portal
Whether you’re planning Umrah or already travelling with us, you’ll reach the same UK team. Call, message or send us your details and we’ll come back to you.
Send an enquiry
No obligation, and no charge for a quote.
- ATOL protected
- No commitment
Four ways to get in touch
Use whichever suits you. They all reach the same UK team: no call centre and no ticket queue.
Message us your dates and number of travellers and we’ll reply with a quote. Handy if you’re abroad.
Best for detailed enquiries, documents or anything you’d like in writing.
Visit us
You’re welcome to visit. Please call ahead so someone is free to see you.
Our UK office
We’re a UK-based agency and you’re welcome to visit. Please call ahead so we can make sure someone is free to sit down with you properly.
- 226 Warwick Road, Birmingham, B11 2NB
- Call ahead: (+44) 7356 209433
- Seven days a week
Before you get in touch
A few things people ask us most often about contacting the team.
Still have a question?
Speak to a real person in the UK. No obligation to book.
How quickly will I get a reply?
Calls and WhatsApp are usually answered straight away during the day. Email and form enquiries are normally answered the same day, and at the latest within one working day.
Can I speak to someone at the weekend?
Yes. Our team answers calls and messages seven days a week. Weekends are often the easiest time to talk through a trip in detail.
I've already booked. Who do I contact?
Use the same number, WhatsApp or email. You’ll reach the team who arranged your trip, with your booking in front of them, rather than being passed between departments.
What if something goes wrong while I'm in Saudi Arabia?
Call or WhatsApp us directly rather than the airline or hotel. We arranged your booking, so we can usually sort out changes faster than you can from the other end.
Do I need an appointment to visit the office?
Not strictly, but we’d strongly recommend calling first. The team is often on calls, and a quick call ahead means someone will be free to see you properly.
Do you charge for a quote?
No. Quotes are free and there’s no obligation to book. You only pay once you’ve accepted a price and asked us to go ahead.